How cargo claims works

How Cargo claims works?

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What's a cargo claim?

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Let us help you through three important steps in the process

Information & Documentation

Getting all the accurate information and documentation you can from your client.

Good documentation will show how you reached the correct decision in the correct manner.

 

The survey

Prepare a survey as soon as possible. Contact us if you need a cargo surveyor.

A good report should be clear, concise and accurate, as it’s one of the documents on which liability of a party may be established.

Legal protection

Offer legal protection. If you need support, we can help you with Policy Reviews, analysing the claim and any procedures or regulation covering trade and commodities, insurance and transportation.

Need more help?

What to Include

Beneficios

Do this: “Received claim – this date” “Contacted – this date and time” “Inspected this date” “No hail damage found” “Insured stated this”

Types of cargo claims

The basic legal principles behind a cargo claim